Client

Terms & Conditions

Terms and Conditions

I accept that by becoming a member of the City Chic mailing list that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at City Chic head Office in Alexandria, Sydney, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by City Chic and that this information will be provided to me within a reasonable amount of time.

I understand that under no circumstances will City Chic sell, barter, transfer or distribute my personal details to any other third party. I do however understand that City Chic may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that City Chic send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the
website “unsubscribe” or via email, stating unsubscribe in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date.

General

All rights, including copyright, in this website are owned by or licensed to City Chic. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.citychic.com.au.

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.


For full Click to Collect Terms and Conditions please click here

For full City Chic Nation Terms and Conditions please click here

For full Social Media Terms and Conditions please click here

*Terms and Conditions - Free Shipping over $150
The shipping promotion is valid on all online purchases within Australia and New Zealand over $150 AUD. City Chic is not responsible to cover return freight costs on change of mind purchases; however City Chic will cover redelivery costs for exchanges. Redelivery costs for complete returns will be compensated with a $10 city chic online coupon. Faulty items will be replaced with same item originally purchased. For items that cannot be replaced a full refund will be offered. City Chic will pay all freight charges on faulty items.

*Terms and Conditions - Sale
Sale is available on selected items only in store and online for a limited time. Sale items will vary between stores. Online and physical stores have a differing sale offer. We do not lay by on sale items. Customer specials and transfers are not available at this time. We do not refund or exchange in store if you change your mind on sale items that have been permanently reduced. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund, exchange or credit note.

*Terms and Conditions - Buy 2 Tights for $20
Offer valid for a limited time only. Offer valid while stock last instore and online on full priced styles only. Excludes black opaque tight styles #00065513 and #00076199. No exchange or refund. Offer is not valid in conjunction with any other offers or promotions and are not transferable or refundable

*Terms and Conditions – Buy One Bra + Get One Half Price
Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. Excludes corsets. Valid on styles of equal or lesser value. Offer valid in store and online. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers  will be processed differently online to in store.

*Terms and Conditions – Buy One Bra + Get One Free

Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. Excludes corsets. Valid on styles of equal or lesser value. Offer valid in store and online. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers  will be processed differently online to in store.

Online Processing
Step 1 - Choose first bra colour and size and add to bag
Step 2 - Choose second colour and size and add to bag
Please note: when purchasing online, steps 1 & 2 must be followed to be eligible for the discount, discount is applied to both items based on lowest price item, discount will be applied at checkout.


*Terms and Conditions –  $100 Off Boots

Offer valid for a limited time only. Offer valid while stock last instore and online on full priced boot styles only. No exchange or refund. Offer is not valid in conjunction with any other offers or promotions and are not transferable or refundable


*Terms and Conditions – Long Weekend Promotion - Further 20% Off Sale Items

Offer valid off the marked price, on already reduced styles only. Not valid in conjunction with any other offer or voucher. Not valid on laybys. Offer only redeemable on City Chic merchandise in a single transaction either in clearance stores or online. Not transferable. Offer not redeemable for cash or credit. Discount is non-refundable on returns (will be exchanged or refunded on price paid). Not valid on previous purchases. Offer excludes full-priced items. Offer valid for a limited time until 11.59pm AEST, Sunday 27th April 2014. Offer valid for City Chic Australia & New Zealand. Regular City Chic returns policy applies on all sale purchases.

Clearance Stores

NSW – Campbelltown
VIC – Harbourtown Waterfront, Uni Hill
SA – Harbourtown Adelaide
WA – Harbourtown Perth
QLD – DFO Brisbane, Harbourtown Goldcoast, Willows Townsville
NZ – Dress Smart Onehunga