Client

Terms & Conditions

Terms and Conditions

I accept that by becoming a member of the City Chic mailing list that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at City Chic head Office in Alexandria, Sydney, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by City Chic and that this information will be provided to me within a reasonable amount of time.

I understand that under no circumstances will City Chic sell, barter, transfer or distribute my personal details to any other third party. I do however understand that City Chic may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that City Chic send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the
website “unsubscribe” or via email, stating unsubscribe in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date.

General

All rights, including copyright, in this website are owned by or licensed to City Chic. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.citychic.com.au.

Prices and stock availability may vary between citychic.com.au and City Chic stores. Prices shown on citychic.com.au are online prices only. City Chic reserves the right to change these conditions at any time without notice and in its absolute discretion.

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.


For full Click to Collect Terms and Conditions please click here

For full City Chic Nation Terms and Conditions please click here

For full Social Media Terms and Conditions please click here

*Terms and Conditions - Free Shipping over $150
The shipping promotion is valid on all online purchases within Australia and New Zealand over $150. City Chic is not responsible to cover return freight costs on change of mind purchases. Faulty items will be replaced with same item originally purchased. For items that cannot be replaced a full refund will be offered. City Chic will pay all freight charges on faulty items.

*Terms and Conditions - Sale
Sale is available on selected items only in store and online for a limited time. Sale items will vary between stores and between countries. Online and physical stores have a differing sale offer. We do not lay by on sale items. Customer specials and transfers are not available at this time. We do not refund or exchange in store if you change your mind on sale items that have been permanently reduced. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund, exchange or credit note

*Terms and Conditions – Vouchers
Not valid in conjunction with any other offer or voucher. Not valid on laybys. Voucher only redeemable on City Chic merchandise in a single transaction online. Voucher must be used on a purchase greater than the voucher amount. Voucher must be used in a single transaction only and is not transferable. One Voucher per member. Not redeemable for cash or credit. Non-refundable on returns. Voucher valid on full-priced items only. Voucher will not be replaced if lost or stolen. Vouchers valid for use in Australia and New Zealand only. Voucher expires as per email. City Chic reserves the right to investigate any discrepancies in the use of this voucher.

*Terms and Conditions – Buy One Bra + Get One Half Price
Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. To receive this offer you must be a member of the CC Nation and present your member card at time of purchase. Valid on styles of equal or lesser value. Excludes corsets. Offer valid in store and online. Offer only redeemable on City Chic merchandise in a single transaction either in store or online at the time of purchase. Not valid on previous purchases. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers will be processed differently online to in store.

*Terms and Conditions – Buy One Bra + Get One Free
Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. To receive this offer you must be a member of the CC Nation and present your member card at time of purchase. Valid on styles of equal or lesser value. Excludes corsets. Offer valid in store and online. Offer only redeemable on City Chic merchandise in a single transaction either in store or online at the time of purchase. Not valid on previous purchases. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers will be processed differently online to in store.

Online Processing
Step 1 - Choose first bra colour and size and add to bag
Step 2 - Choose second colour and size and add to bag
Please note: when purchasing online, steps 1 & 2 must be followed to be eligible for the discount, discount is applied to both items based on lowest price item, discount will be applied at checkout.