Client

Terms & Conditions

Terms and Conditions

I accept that by becoming a member of the City Chic mailing list that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at City Chic head Office in Alexandria, Sydney, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by City Chic and that this information will be provided to me within a reasonable amount of time.

I understand that under no circumstances will City Chic sell, barter, transfer or distribute my personal details to any other third party. I do however understand that City Chic may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that City Chic send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the
website “unsubscribe” or via email, stating unsubscribe in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date.

General

All rights, including copyright, in this website are owned by or licensed to City Chic. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.citychic.com.au.

Prices and stock availability may vary between citychic.com.au and City Chic stores. Prices shown on citychic.com.au are online prices only. City Chic reserves the right to change these conditions at any time without notice and in its absolute discretion. All Promotions and Prices are shown in AEST times

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card or paypal account for the amount charged.

For full Click to Collect Terms and Conditions please click here

For full City Chic Nation Terms and Conditions please click here

For full Social Media Terms and Conditions please click here

*Terms and Conditions - Free Shipping over $150
The shipping promotion is valid on all online purchases within Australia and New Zealand over $150. City Chic is not responsible to cover return freight costs on change of mind purchases. Faulty items will be replaced with same item originally purchased. For items that cannot be replaced a full refund will be offered. City Chic will pay all freight charges on faulty items.

*Terms and Conditions – Lingerie Sets for $60

Offer valid for a limited time only or while stocks last. No rainchecks. Valid on selected styles only, excludes Smooth & Chic, Adore Strapless, Cinchers, Corsets, Sports Bra, Shapewear & Hosiery. Sets must be a matching bra & brief from the same look. Look names are identified on the price ticket. Not valid in conjunction with any other offer or voucher. Not valid on laybys. Not transferable. Offer only redeemable on City Chic merchandise in a single transaction either in store or online. Offer not redeemable for cash or credit. Not valid on previous purchases. Offer valid on full-priced items only. Offer valid for City Chic Australia and New Zealand only.

Online Processing
Step 1 - Choose first bra colour and size and add to bag
Step 2 - Choose matching brief colour and size and add to bag
Please note: when purchasing online, steps 1 & 2 must be followed to be eligible for the discount, discount is applied to both items based on lowest price item, discount will be applied at checkout.

*Terms and Conditions – Free Shipping Popup
Voucher valid online for new customers only. To redeem Voucher you must not be a member of the CC Nation. Not in conjunction with any other offer or promotion. Voucher only redeemable on City Chic merchandise in a single transaction. City Chic is not responsible to cover return freight costs on change of mind purchases; however City Chic will cover redelivery costs for exchanges. Redelivery costs for complete returns will be compensated with a $10 city chic online coupon. Faulty items will be replaced with same item originally purchased. For items that cannot be replaced a full refund will be offered. City Chic will pay all freight charges on faulty items. City Chic reserves the right to investigate any discrepancies in the use of this voucher.


*Terms and Conditions - Sale
Sale is available on selected items only in store and online for a limited time. Sale items will vary between stores and between countries. Online and physical stores have a differing sale offer. We do not lay by on sale items. Customer specials and transfers are not available at this time. We do not refund or exchange in store if you change your mind on sale items that have been permanently reduced. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund, exchange or credit note

*Terms and Conditions – Vouchers
Not valid in conjunction with any other offer or voucher. Not valid on laybys. Voucher only redeemable on City Chic merchandise in a single transaction online. Voucher must be used on a purchase greater than the voucher amount. Voucher must be used in a single transaction only and is not transferable. One Voucher per member. Not redeemable for cash or credit. Non-refundable on returns. Voucher valid on full-priced items only. Voucher will not be replaced if lost or stolen. Vouchers valid for use in Australia and New Zealand only. Voucher expires as per email. City Chic reserves the right to investigate any discrepancies in the use of this voucher.

*Terms and Conditions – Buy One Bra + Get One Half Price
Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. To receive this offer you must be a member of the CC Nation and present your member card at time of purchase. Valid on styles of equal or lesser value. Excludes corsets. Offer valid in store and online. Offer only redeemable on City Chic merchandise in a single transaction either in store or online at the time of purchase. Not valid on previous purchases. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers will be processed differently online to in store.

*Terms and Conditions – Buy One Bra + Get One Free
Offer valid for a limited time only on full price bras. Not in conjunction with any other offer of promotion. To receive this offer you must be a member of the CC Nation and present your member card at time of purchase. Valid on styles of equal or lesser value. Excludes corsets. Offer valid in store and online. Offer only redeemable on City Chic merchandise in a single transaction either in store or online at the time of purchase. Not valid on previous purchases. Not available on lay-bys in store. No exchange or refund on lingerie purchases in store. However online purchases may be returned provided they follow our returns policy which can be found online. Offers will be processed differently online to in store.

Online Processing
Step 1 - Choose first bra colour and size and add to bag
Step 2 - Choose second colour and size and add to bag
Please note: when purchasing online, steps 1 & 2 must be followed to be eligible for the discount, discount is applied to both items based on lowest price item, discount will be applied at checkout.

*Terms and Conditions of Entry: Spoil Thy Selfie Instagram Competition 

1. The promotion commences at 9am AEST on Monday 8th February 2016 and concludes at 11:59pm AEST on Sunday 14th February 2016 (the Promotional Period). Promotion is open to Australian and New Zealand residents only.

2. The promoter is Specialty Fashion Group Limited, 151-163 Wyndham St, Alexandria NSW 2015. ABN 43 057 569 169. Ph: (02) 8303 9800

3. Information about how to enter and the prizes available forms part of these terms and conditions of entry. By entering the competition, you agree to be bound by these terms and conditions.

4. Entry is open to residents of Australia and New Zealand [who are aged 13 years of age or over]. Employees of the Promoter and related entities or agencies associated with the promotion and their immediate family members are not eligible to enter. Immediate family includes the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, sibling, step-sibling or first cousin.

5. Only one entry per person is permitted per day.

6. Incomplete, indecipherable, or illegible entries will be deemed invalid. Only public Instagram account entries will be received and deemed valid.

7. No responsibility will be accepted for late, lost or misdirected entries.

8. The Promoter reserves the right to verify the validity of entries and the information provided by entrants and to disqualify any entrant who submits an entry that is not in accordance with the terms and conditions of entry.

9. To enter the promotion, entrants must follow both @citychiconline and @ritualscosmeticsaus on Instagram and upload a photo to their personal Instagram account displaying something they like to do to spoil themselves. In the photo caption describe in 25 words or less what they're doing to spoil themselves and why it makes them happy including the hashtag #spoilthyselfie and tagging @citychiconline and @ritualscosmeticsaus in the photo.

10. This is a game of skill and entries will be judged based on their creativity and originality.

11. There will be 1 winner who will receive two new City Chic lingerie sets (which can be chosen from selected styles and excludes corsets, bustiers, shapewear, CCX Sports Bra and tights) and a Rituals Cosmetics Ayurveda Gift Pack. The total prize is valued at $294.80 AUD. Prizes are not transferable or exchangeable for cash or alternate goods.

12. The winners will be selected at 11am AEST on Monday 15th February 2016 at Specialty Fashion Group, 151-163 Wyndham St, Alexandria NSW 2015 from all entries received by 11:59pm AEST on Sunday 14th February 2016.

13. The Promoter’s determination of the winners is final and no correspondence will be entered into.

14. The winners will be notified on Instagram within 21 days of the date on which they were selected as a winner and their name will be published on City Chic’s Instagram page. The prize will be delivered to the winner within six (6) weeks of the selection date. If the prize is not released for sale within the six (6 weeks) it will be delivered as soon as it is available.

15. If necessary, the promoter may select further winners at the same time and place as the original selection on Friday 15th April 2016, in order to distribute a prize if unclaimed by an original winner.

16. All entries become the property of the Promoter and will be entered into a database. The Promoter may use the entrants’ names, addresses and telephone numbers for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid unless otherwise advised by the entrant.

17. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant or to modify, suspend, terminate or cancel the promotion, as appropriate.